Seriously though, I am a part-time receptionist here in addition to the interning as a earnest young creative. And I've been doing more reception-y things than creative, but I'm still working on my book and getting feedback for that.
Some fun receptionist lessons:
- You will have to figure out how to transfer the phones yourself, because the person who did it before you left incorrect instructions.
- Don't let the nice people looking to speak with the HR director on how to plan better meetings or something in to see her. She doesn't want to see them. Even if they have cookies.
- Take notes when you learn how to make P.O.s (purchase orders) on the ancient computer stowed away in the back of the office, so you don't have to ask the same questions the next time you have to make one.
- Always make the coffee when you first get in to work. People are less cranky that way.
- Pretending you're a spy or even double agent while listening to the important meeting in the conference room across from you desk as you report on it via iChat to a fellow employee is not only acceptable but encouraged.
- The login to buy office supplies that the previous receptionist left you is incorrect. Guess away.
- You may have to eat at your desk. When doing so, let the phone ring until you've swallowed your food, then answer.
Don't worry, I'll add more as I learn them.
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